You must be remembering now the audio clip which is run firstly while calling anybody regarding COVID-19 precautions and care to be taken.
You must have experienced while calling to any of the customer care service departments that pre-recorded an automated response system and then you get a chance to talk to the customer care officer.
A lot of things regarding such automation enabled with communication platforms and day by day it’s increasing.
This blog covers a company that is there in this business area and opened up today with an IPO with a vision to expand and live in the competitive pressures. It’s Route Mobile Limited.
Route Mobile Limited was incorporated in 2004. This is the leading “Communications Platform as a Service” [CPaaS] Provider and a Tier-One Application to Peer [A2P] service provider. Communication services include Messaging, Voice, Email, and SMS Filtering, Analytics, and Monetization. The Company situated across 18 locations out of the world. The company has 6 strategically located data centers and 4 Short message service centers. The company has served around 30150+ clients globally.
There are mainly 3 business verticals in which the company is involved:
The company has certain specialized messaging products like “Route OTP Service” that generates, delivers, and authenticates OTP automatically and no complicated backend setups required.
Another special product is “Acculync” – which shorten, brand, and track real-time Long and indistinct URLs.
For Voice solutions – there is “Outbound Dialer” which enables scheduling the dialing automatically to play any promotional message to a predefined global audience
Route IVR – This efficiently delivers voice messages and captures customer inputs through response options
Route Mailer - For running Email campaigns, this is the robust and secured hosting platform without being spammed
Route Hub and Route Shield help mobile network operators to connect to a large customer base across the globe.
Last 3 Years & Q1-FY 2021 Financial Overview:
Based on the above financial information, the total assets, revenue, and PAT all 3 parameters show a good amount of growth along with the indication of improvement in the profit margin in Q1 of FY 2021.
Observations in other financial information YoY [Mar 20 vs. Mar 19]: